Endorsements

Dave Jones - Managing Director

‘the transformation under his tenure has been fantastic in terms of professionalizing the organisation and dragging it first into the 20th century and then on into the 21st !’ – Steve Connolly, Managing Director Cape Middle East.

‘is one of a small group of CIO’s who possess both strong leadership skills and have a granular technical understanding of their roles.  He was instrumental in the digital transformation of a FTSE 200 multinational that encompassed 30 countries, multiple language groups and business cultures’ – Anthony Heath, Operational Excellence Director Cape Plc.

Alex Clixby - Associate CIO

“Alex has undertaken a thorough review of our IT Service and listened to our requirements by implementing an IT Strategy and Technology Roadmap, providing both open and direct communication throughout. He has introduced many IT Service Management improvements, procedures and policies, along with successfully rolling out M365 across the group, on time and under budget. He has also significantly improved our Information Security, Business Continuity, and Disaster Recovery, whilst reducing levels of risk in a number of areas. Having also delivered a strategic plan to take us to the next level of technology, in the short space of time he has been with us, Alex has demonstrated his wide skillset. Within our plan to progress the company’s technology, Alex has led a successful Service Improvement and Transformation programme and in just over 6 months, delivering over 90% of these improvements. It is a pleasure to work with Alex and I would highly recommend him to other organisations” – Imogen Coggan, CEO, Kelliher Insurance Group

“Alex has demonstrated excellent leadership skills; his specialist expertise within the IT arena is very clear and Alex has been a beneficial member of our team. It is my opinion that Alex will benefit organisations in any future roles that he wishes to pursue. His attention to detail and the ability to break down IT jargon, thus allowing commercial decisions, has been invaluable to us” – Dean Calaz, MD, Kerry London Limited

Adrian Wakefield - Associate CIO

‘It’s rare to find a highly skilled Business Services Director who can add value in so many areas of the business — especially sales and customer service. Adrian is one of those people! His contributions to James Walker’s Business Services had a direct impact on growing our sales and supporting people’ – Stephen Murphy, CEO at Data Strategy LLC .

‘an extremely intelligent and capable Business Systems Director. He is a strategic thinker with vision and his broad business understanding and insightful thinking has made him someone I have valued as a Board member and colleague. A real champion of best practice, he also has the discipline and drive to make projects happen’ – Paul Myerscough, Group Managing Director at Pexion Group.

Phil Tottie - Associate CTO

‘I had the pleasure of working with and being challenged by Phil over a period of 10 years engaging sales teams across EMEA and Latin America. Phil is structured and focused, challenging vendors to be relevant, to listen and lead only with customer first initiatives. Phil’s critical and disciplined control of service management and cost management to drive transformation sets him apart from other key executives. Fair, reasonable but demanding excellence Phil’s ability to adapt to new global projects, delivering service / cost transformation set him apart.’
Mike Berry, CCO, JDX Consulting

 

‘Phil is an extraordinary talented professional mastering IT Service Management. He holds an impressive career directing large and complex IT Operations. He is proficient at helping organizations to improve system stability while restructuring processes and attaining cost efficiencies. I had the opportunity to work together with Phil. He lives by honest and fair values and gains respect from people from different cultures and backgrounds.
Gerardo Vigueras, Chief Operating Officer, Banca Mifel

‘Phil is an engaged and proven leader specialising in service and cost management and has good experience in running large scale transformation and restructuring programmes. He is very knowledgeable in IT and has good understanding in working with people across Americas, Europe and Asia. ‘
Nantha Subramanian, Chief Operating Officer, Standard Chartered Bank

‘Phil is a proven leader in IT Service Management; during his time with HSBC Mexico, Phil brought about dramatic culture change in IT operations, building a cohesive team that delivered dramatic improvements in service quality in parallel with very material reductions in cost. Furthermore, Phil built teams that ensured that the improvements made were enduring. An excellent leader, Phil is an asset to any executive team.’
Lewis Wilson, Managing Director, HSBC

Rob Osborn - Business Continuity Consultant

‘Rob has a pragmatic, engaging and progressive approach which enables him to evolve existing business continuity, building on existing foundations, working through others and thereby ensuring any changes are embraced and implemented appropriately. Rob readily works across the business, flexing his approach to the audience, playing an active role in the management of escalated incidents (crisis management), working with senior leadership, subject matter experts and front line services to achieve effective, timely resolution, whilst minimising operational impact on colleagues and customers.’
Jaedon Green, Chief Customer Officer at Leeds Building Society

 

‘I worked with Rob on various BC and risk – related projects while at Capita. In that time I found Rob to be not only a true subject matter expert, but also very client focused, and much respected by peers and his client base.  Rob was well versed in both client and Capita’s corporate needs and soon became a trusted ‘go to’ person, with expert technical knowledge and experience in the sensible application of solutions to mitigate risks. He was always the first peer that I would go to for sense checks; it was a loss when he left Capita.  As well as being unflappable, sensible and reliable, he is a pleasure to know and will be a good fit for any team or company.’
Paul Evans, Business Resilience and Security Practice Lead at RSA

‘Rob conducted an audit against the ISO 22301 standard for my organisation. He was extremely knowledgeable and friendly and made the days my team and I spent with him pleasurable. I would highly recommend Rob to anyone looking for an independent auditor.’
Lisa Dickson, Global Business Continuity Manager at Standard Life Aberdeen