Date: 23.09.2025

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard information when you use our website.

By using this website, you agree to the practices described below.

2. Information We Collect

We may collect and process the following information:

Information you provide
When you submit information through our contact forms (e.g. name, email address, phone number, and message).

Technical information
When you visit our website, we may automatically collect limited information through cookies and analytics tools (e.g. your IP address, browser type, pages visited, and time spent on the site).

3. How We Use Your Information

We use your information only for the following purposes:

To respond to enquiries you send via our contact forms.

To improve our website and user experience using anonymous analytics.

To comply with any applicable legal obligations.

We do not use your personal data for general marketing purposes, nor do we sell or share your data with third parties for marketing.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent – when you provide your information via our contact form.

Legitimate interests – to analyse and improve our website functionality.

Legal obligation – where required to comply with UK law.

5. Cookies
What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly and provide insights into how it is used.

Types of cookies we use:

Essential cookies – required for the website to function.

Analytical cookies – help us understand how visitors use our site (e.g. Google Analytics). These cookies collect information in an anonymous form.

Managing cookies:

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

6. Data Storage & Security

We take appropriate measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Information submitted via contact forms is stored securely and only accessed by authorised staff.

7. Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared with trusted service providers (such as website hosting or analytics providers) only when necessary to operate our website.

8. How Long We Keep Your Data

Contact form submissions are kept only as long as necessary to respond to your enquiry or as required by law.

Analytics data is retained in line with our analytics provider’s policies (e.g. Google Analytics).

9. Your Rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request erasure of your data, where applicable.

Restrict or object to our processing of your data.

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us:

Digital WoW Limited
Email: dave.jones@digitalwow.net